AURASHEET PAPER LLC (hereinafter referred to as “we” or “the Company”) values your privacy and the security of your personal information. This Privacy Policy applies to the websites and related online services we operate; it outlines how we collect, use, store, and protect your personal information when you visit our website, browse products, place orders, make payments, receive deliveries, or use other website features.
- Information We Collect
Depending on how you use the website and purchase products, we may collect the following information:
Name;
Email address;
Phone number;
Shipping address;
Billing address;
Order and purchase history;
Payment and transaction-related information;
Inquiries, feedback, or after-sales information voluntarily submitted by you.
We collect personal information only to the extent reasonably necessary to process orders, arrange delivery, provide customer service, handle returns and exchanges, and fulfill legal obligations.
- Use of Personal Information
We may use the collected information to:
Process, confirm, and manage orders;
Arrange product packaging and delivery;
Send order confirmations and shipping notifications;
Handle returns, refunds, and after-sales requests;
Respond to customer inquiries;
Improve website functionality and the shopping experience;
Prevent fraud, unauthorized transactions, and security risks;
Fulfill obligations required by applicable laws and regulations.
We will not use personal information for purposes unrelated to the original collection purpose, unless we have obtained your authorization or are permitted to do so by applicable law.
- Payment Information
This website may process online transactions through third-party payment services. Payment information may be processed by the relevant payment service providers in accordance with applicable security standards and privacy requirements.
We do not store complete payment card information unless necessary, and we take reasonable measures to minimize the risk of unauthorized access to or use of payment data.
- Sharing Information with Third Parties
To fulfill orders and provide related services, we may share certain personal information with service providers to the extent necessary, including:
Payment processing service providers;
Logistics and delivery service providers;
Website hosting and technical service providers;
Order management and customer service providers.
We provide relevant service providers only with the information necessary to perform their services and require them to handle the data in accordance with applicable laws and reasonable security measures.
We do not sell your personal information.
5. California Consumer Privacy Rights (CCPA)
If you are a California resident, you may have specific privacy rights under the California Consumer Privacy Act (CCPA) and its applicable amendments.
Right to Opt Out of the Sale of Personal Information
We do not sell your personal information.
We do not sell your personal information to third parties for monetary or other valuable consideration. You are not required to purchase goods or accept other services in exchange for our processing of your personal information.
Under applicable California privacy laws, California residents may have the following rights:
To request to know what personal information we collect and use;
To request access to their personal information;
To request the deletion of their personal information;
To request the correction of inaccurate personal information;
To request information regarding the collection, use, or disclosure of personal information;
To limit or object to specific data processing as provided by applicable law;
To be free from discriminatory treatment for exercising applicable privacy rights.
California Privacy Requests
If you are a California resident and wish to submit a request for access, deletion, correction, or other applicable privacy requests, you may do so via the dedicated privacy request email address published on our website.
When you submit a request, we may ask you to provide reasonable information to verify your identity and confirm that the request is indeed made by the relevant individual or their authorized representative.
We will process valid requests within the timeframes prescribed by applicable California privacy laws.
- Personal Data Retention Period
We determine the retention period for personal information based on the purposes of collection, business needs, and applicable laws.
For personal data related to orders, we will retain the relevant data for 7 years after the order is completed.
Retention periods are primarily for order records, financial and tax records, customer service, dispute resolution, fraud prevention, and compliance with applicable legal and regulatory obligations.
Once the prescribed retention period has expired, unless continued retention is required by law or there is another legitimate business purpose, we will take reasonable measures to delete, anonymize, or securely dispose of the relevant personal information.
- Cookies and Similar Technologies
This website may use cookies and similar technologies to ensure the website functions properly, save user preferences, analyze website traffic, and improve the user experience.
Necessary cookies may be used to provide basic website functionality. For non-essential cookies where applicable law requires user consent, we will obtain your choice through appropriate cookie settings or consent mechanisms.
Third-party service providers may also use cookies or similar technologies in accordance with their own privacy policies.
8. Information Security
We implement reasonable technical, administrative, and organizational measures to protect personal information and mitigate the risk of unauthorized access, use, modification, disclosure, loss, or misuse.
While we strive to protect your information, no method of internet transmission or electronic storage is absolutely secure; therefore, we cannot guarantee that personal information will remain entirely free from security risks in all circumstances.
- Third-Party Websites
This website may contain links to third-party websites or services. These third-party websites maintain their own privacy policies and data processing practices.
When you visit third-party websites or use third-party services, their information handling practices are governed by their respective privacy policies. We recommend reviewing their privacy policies before using such services.
- Children’s Privacy
This website is not intended for children. We do not knowingly collect personal information from children under the age prescribed by law.
If we discover that we have inadvertently collected personal information from such children, we will take reasonable steps to delete or securely dispose of the information, to the extent permitted by applicable law.
- Updates to the Privacy Policy
We may update this Privacy Policy to reflect changes in our business operations, website functionality, security requirements, or applicable laws and regulations.
Updated versions will be posted on the website, with a new effective date indicated where applicable. We encourage you to review this page periodically to stay informed about our latest privacy protection measures.
- Data Requests
If you wish to exercise your rights regarding personal data under applicable law—such as the right to access, delete, or correct your personal information—you may submit a request via the dedicated privacy request channels published on the website.
We will verify your identity, review, and process your request in accordance with applicable law and provide a response within the legally prescribed timeframe.